30. December 2008 by Dean of Clean.

Hi There! Richard Carpenter here, sharing our January specials with you:

1 - Donate $25 in non-perishable food, cash or check to Manna Soup Kitchen, and we’ll give you 100 square feet of carpet cleaning and ScotchGard ( a $57 value!)

OR

We’ll give you $50 OFF Stone, Tile or Grout Cleaning or Rug Cleaning with your donation!

As a special January Bonus, we’ll buy you a FREE Red Ball ticket for every $100 you spend with us this month! Red Ball proceeds support Rotary service projects here in our community, as well as funding local nonprofits…and you could win $5000 on February 7th! (Be at DMR that day to win lots of door prizes - but you need not be present to win the 1st, 2nd or 3rd place cash prizes!)

Hope to see you soon!
Get free spot removal tips and current specials at www.ultrasteamcleaning.com

Learn more about fine area rug cleaning at www.rugmastersofdurango.com

Posted in tile cleaning, stone cleaning, rug cleaning, Carpet Cleaning | No Comments »

21. December 2008 by Dean of Clean.

If, despite your best efforts (see post before last) you do have a flood at your house, here are the first steps you must take to keep damage to a minimum:

1 - Shut off the water if possible.

2 - Call a plumber to fix the leak, or the city if the sewer is an issue.

3 - Move furniture off the wet area, if possible, or put foil under the legs to keep the wood stain from transferring to the carpet.

4 - If your oriental rugs are wet, roll them up and set them outside in the freezing cold. (Yes, you read right! This stops any dye bleeding.) Then call RugMasters of Durango at 385-5777 and they will pick the rugs up and take them to their shop for drying and cleaning, as well as dye restoration, if necessary.

5 - Call UltraSteam at 385-8444 for prompt, courteous service, and we’ll extract the water and dry your house. Time is of the essence; water starts causing damage immediately to structural components, so don’t wait days in order to get the insurance company’s OK - we’ll come out as soon as you call so we can remove the water and get drying equipment installed to return your home to normal FAST!

Thank you for your time and kind attention - if you have any questions about water damage, please call us at 385-8444. Mark and I are IICRC Certified Water Damage Restoration specialists serving the Durango area since 1994.

Learn more about carpet, stone, tile and grout cleaning at www.UltraSteamCleaning.com

Learn more about fine area rug cleaning at www.RugMastersOfDurango.com

Posted in restoration, carpet, floods, flood, water damage, rug cleaning | No Comments »

14. December 2008 by Dean of Clean.

Wine…we all love it, especially around the holidays, a time of celebration. But what to do when it spills?

First, blot it with a folded, dry terry towel. Place the towel over the spill, and press or stand on it to absorb the liquid. Turn it to a dry portion when the first side has soaked up as much as possible. Repeat until no more spill transfers.

Second, use some spot remover or club soda on the remaining colored area. Blot as above with a clean towel. Then, use a little plain water, and repeat the blotting process.

Voila! No more stain!

If you have a small “do-it-yourself” carpet cleaning machine, this is the perfect job for it. Use it to suck up the wine, then to rinse out the spotter or club soda with plain water. However, you may want to use a dry towel as a final blotting step to speed drying.

If any color remains, call a professional cleaner as soon as possible. In the Durango area, call UltraSteam at 385-8444 and we’ll be glad to help you! In other areas, look for an IICRC Certified cleaner at iicrc.org or at ethicalservices.com.

Posted in wine stain spot cleaning carpet cleaner | No Comments »

3. December 2008 by Dean of Clean.

Hi! Richard Carpenter here again, and this is the time of year that we start to see water damage jobs from frozen pipes. So before it gets icy cold outside, here are some quick tips to stay warm, cozy and DRY this winter!

1 - Check all your outside water faucets, and disconnect the hoses. Even so-called “Freezeless” faucets WILL freeze and break if the hose is left connected with water in it…and they’ll break inside the wall, draining into the house instead of outside!

2 - Check your washing machine hoses. Broken washer hoses are the most common water damage we see. The hoses are good for maybe five years, whereas the washer lasts 10-20. But it’s easy to forget about the hoses…until you wake up one night to water around the bed! Check the hoses every year, and if they show signs of wear, replace them at once - they only cost about $5-$10 at Kroeger’s or your local hardware store.

3 - Water heaters are the second most common break we see, so check the drain valves on them from time to time, as well as pipes going into them, and make sure that the surrounding area doesn’t freeze. Seems like most of the bad ones we see are at about 12-15 years old.

Finally, there are devices you can install on your waterline to sense a sudden surge in flow, and shut off the water until you determine the cause of the leak. Check with your local hardware store; if they don’t stock it they should be able to order it.

And, if (god forbid) you DO wake up in a puddle one morning, call UltraSteam at 385-8444 for quick response, structural drying and cleanup by IICRC Certified Water Damage experts with over 40 years of experience!

Get free spot removal tips and current specials at www.ultrasteamcleaning.com

Learn more about fine area rug cleaning at www.rugmastersofdurango.com

Posted in floods, structural drying, flood, water damage, durango | No Comments »